FAQs Archive - PetPros of Hershey

Q: Do you offer pet care services on holidays?

Yes, PetPros of Hershey does offer pet care services on Federally observed holidays. A $10.00 holiday convenience fee will be assessed on the day of the holiday.

Q: What happens if I need to reschedule or cancel my booking?

If you need to reschedule your booking, you must provide at minimum a 24 hour notice. If you provide less than 24 hours, you will be charged a $5.00 convenience fee. if you need to cancel your booking, you must provide at minimum a 24 hour notice. If given less than 24 hours, you will be charged a fee equal to one visit of your selected package.

Q: What types of pets do you provide pet care services to?

PetPros of Hershey is happy to be able to provide pet care services to dogs, cats, birds and small caged animals.

Q: What pet services does PetPros of Hershey offer and what are the prices?

PetPros of Hershey offers 3 pet care service packages to cater to your pet(s) specific needs. Please see our ‘Service’ page on our website at petprosofhershey.com for detailed descriptions and pricing of each package. We are committed to being transparent to all of our clients, and so you can find all of our pricing, including other service fees and other charges that may apply right on our website!

Q: Do I have to have the free consultation?

Yes. Not only is it the perfect time to make sure all parties, including your pets, are comfortable, it is also when we will cover where all the items are located that I will need for the visit (food, water, treats, paper towels, trash/waste removal, etc)